Tenants

Chez-Moi gives tenants a clean, dependable way to pay rent, request maintenance, and keep lease documents in one place. Clear status, fewer emails, zero confusion.

• Pay by bank (ACH) or card, with saved methods for next month.
• See due dates, amounts, receipts, and payment history.
• Optional reminders so you never miss a payment.

By using online payments you agree to our Terms and Privacy Policy.

• Submit requests with photos and preferred times.
• Track status from “received” to “scheduled” to “completed.”
• Chat updates keep everyone aligned (no lost texts).

Apply securely with one profile. With your consent, landlords may run credit, eviction, and background checks as allowed by law. You’ll receive required disclosures and copies as applicable.

See our Fair Credit Disclosure for your rights under FCRA.

• View leases, addenda, and receipts anytime.
• E-sign agreements with clear audit trails.
• Centralized docs reduce back-and-forth and lost files.

• Email and optional SMS for payments, maintenance, and updates.
• Adjust preferences in your account.
• Reply STOP to opt out of SMS anytime; standard rates may apply.

• We minimize data collection and use secure payment processing.
• Access controls ensure only authorized parties can view your info.
• Learn more in our Privacy Policy and Cookie Policy.

1. Create your account with the email on file for your lease.
2. Verify your contact info and payment method.
3. View your current balance and upcoming due dates.
4. Use Maintenance to submit any open issues.

When will my payment post?

Card payments post quickly; ACH may take 2–5 business days depending on banks.

Can I split a payment?

If your landlord enables it, you can split by method or roommate. Check your Payments screen.

How do I update my phone or email?

Open Account → Profile to edit contact details and notification settings.

Need help? We’ll get you sorted.

• Email: support@chezmoiinc.com
• Mail: Chez-Moi Inc., 2355 State St. Ste 101, Salem, OR 97301