Privacy Policy

• We collect account, payment, and usage data to provide the Service.
• We use Stripe and other processors; see “Sharing & Service Providers.”
• Typical retention: payments up to 7 years; communications 24 months; backups ~90 days.
• You have rights to access, correct, delete, or opt out of certain processing.
• See our Cookie Policy for tracking technologies.

This Privacy Policy explains how Chez‑Moi Inc. ("Chez‑Moi", "we", "us") collects, uses, and shares information about you when you use our websites, apps, and services (the “Service”).

Chez‑Moi Inc., 2355 State St. Ste 101, Salem, OR 97301, is the controller of personal data where applicable.

• Account Data (name, email, phone, role, password hashes).
• Payment & Transaction Data (via Stripe: tokens, last4, invoices, payouts).
• Tenant/Landlord/Vendor Records you upload or create in the platform.
• Device & Usage (IP, identifiers, pages/screens, telemetry, crash logs).
• Communications (support messages, in‑app chat metadata).
• Cookies & Similar Tech (see Cookie Policy).

• Provide, operate, secure, and improve the Service.
• Process payments, subscriptions, and payouts.
• Detect, prevent, and investigate fraud or abuse.
• Communicate about updates, security alerts, and support.
• Comply with legal obligations and enforce terms.

• Contract – to provide the Service you requested.
• Legitimate Interests – to keep the Service secure and improve it.
• Consent – for optional analytics/marketing cookies and SMS.
• Legal Obligation – to comply with financial, tax, and audit rules.

We share data with processors who help us run the Service, including:

• Payments & Billing: Stripe and banking partners.
• Identity & Compliance: verification, background check providers.
• Hosting & Infrastructure: cloud hosting, email delivery, analytics vendors.

We do not sell personal information. We may disclose data as required by law or to protect rights and safety.

Where data are transferred internationally, we use appropriate safeguards (e.g., SCCs) consistent with applicable law.

• Account & payments: typically up to 7 years post‑closure for compliance.
• Support & communications: ~24 months.
• Backups/logs: ~90 days, then securely purged or anonymized.

You can request deletion at support@chezmoiinc.com. Some records must be retained by law.

• Access, correct, delete, or port your data.
• Opt out of certain processing and marketing.
• Limit or object to processing where applicable.

To exercise rights, contact support@chezmoiinc.com. You may also appeal a decision or contact your local authority.

We employ administrative, technical, and physical safeguards designed to protect data; however, no method is 100% secure.

The Service is not directed to children under 13 (or 16 in the EEA). We do not knowingly collect such data.

We honor DNT and GPC signals where technically feasible. Some functionality may be limited when optional cookies are disabled.

See our separate Cookie Policy for cookie categories, purposes, and controls.

We may update this Policy. Material changes will be notified in‑app or by email.

• Email: support@chezmoiinc.com
• Legal: legal@chezmoiinc.com
• Mail: Chez‑Moi Inc., 2355 State St. Ste 101, Salem, OR 97301