Summary Highlights
- Chez‑Moi is not a bank. Banking services are provided by Stripe’s partner banks, Members FDIC.
- Funds movement (ACH, cards, payouts) is facilitated by Stripe and networks subject to their rules.
- Availability of funds and payout timing may vary due to risk reviews, weekends, and bank holidays.
Chez‑Moi Is Not a Bank
Chez‑Moi Inc. is a financial technology company, not a bank. Banking and card services are provided by Stripe, Inc. and its regulated financial institution partners. Deposit accounts and cards (if any) are issued by Stripe’s partner banks, Members FDIC. Questions regarding bank services may be directed to the issuing bank as identified in your account materials.
Banking Services & FDIC Coverage
Where applicable, deposit accounts are eligible for FDIC insurance through the issuing bank, subject to standard limitations and conditions. FDIC coverage does not apply to funds in transit via card networks or to unsettled merchant balances. For details on eligibility and limits, consult the issuing bank’s terms.
Payments, Payouts & Timing
- ACH debits/credits, card payments, and bank transfers are processed by Stripe and relevant networks.
- Settlement and payout timing depend on network rules, risk reviews, weekends/holidays, and bank cut‑offs.
- Payments may be delayed, reversed, or refunded per network or regulatory requirements.
Fees & Reversals
Fees may apply for transactions, returns (NSF), chargebacks, or network assessments. Returned or disputed payments may be reversed from your balance. See your plan details and Stripe fee schedules for specifics.
Compliance & Consumer Protections
- Card transactions: governed by card network rules and applicable law.
- ACH transactions: governed by the NACHA Operating Rules and U.S. law.
- We support lawful use only; suspicious activity may be reported or blocked per compliance obligations.
Contact
- Email: support@chezmoiinc.com
- Mail: Chez‑Moi Inc., 2355 State St. Ste 101, Salem, OR 97301
