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What is “Ordinary Wear and Tear?” Landlord Guide with Real-World Examples

Distinguish between ordinary wear and actual damage: what’s deductible, what’s not, and how to document it for legal compliance.

Ordinary wear and tear is one of the most contested issues in rental housing. Most states—including Oregon and California—prohibit landlords from deducting normal wear from the security deposit. But what counts as “normal”? The answer can depend on the lease, the property’s age, and even local court rulings.[1]

Key takeaways

  • “Ordinary wear and tear” means the unavoidable deterioration that happens with normal, careful use over time—NOT tenant neglect or abuse.
  • Landlords may deduct for damage, but not for repainting, new carpet, or other work just to “refresh” for a new tenant.
  • Best practice: Take date-stamped move-in and move-out photos, and keep a checklist for every tenancy.

Legal Definition & What Counts as Ordinary Wear

Oregon law defines “ordinary wear and tear” as deterioration that happens from the intended use of the property—and not from neglect, carelessness, accident, or abuse by the tenant, their guests, or pets.[2] Examples: Faded paint, worn keys, slightly loose doorknobs, and minor scuffs on the floor are normal. Broken windows, large holes in the wall, and missing blinds are not normal wear.

Courts will often compare move-in to move-out condition. If the item is simply older or has “used up” part of its life, that’s wear and tear. If it’s damaged by tenant actions, it’s likely deductible.

How Courts Decide: Factors They Consider

  • Age of the item: Older items (carpet, appliances) have a limited useful life. Normal decline is expected, and you can’t charge a tenant for the cost of full replacement if their actions only slightly accelerated wear.
  • Documentation: Move-in/move-out checklists and clear, timestamped photos make or break a case.
  • Type of damage: “Permanent” stains, burns, or pet damage are usually chargeable; small scuffs, loose hinges, or faded paint are not.
  • Intent: Courts look at whether the damage was accidental or part of daily living.

Examples: Wear vs. Damage

Item Ordinary Wear? Damage? Notes
Carpet – faded or worn Yes No Normal foot traffic over years
Carpet – burn holes, pet urine No Yes Chargeable, but only for cost of patch/cleaning, not entire carpet unless ruined
Walls – minor nail holes Yes No Common, not chargeable
Walls – large holes, graffiti No Yes Chargeable; always take before/after photos
Blinds – faded by sun Yes No Normal for older units
Blinds – missing or broken slats No Yes Damage—deduct cost of repair/replacement
Appliances – worn but working Yes No Usual aging
Appliances – missing knobs, broken glass No Yes Chargeable

Best Practices: Avoiding Disputes

  • Give tenants a detailed checklist at move-in and move-out. Go room by room, and encourage them to note anything questionable.
  • Take clear, timestamped photos (and ideally videos) before move-in and after move-out. These are your best defense if a dispute arises.
  • Don’t charge for full replacement unless the item is ruined beyond repair or cleaning (and prorate for age/use where required).
  • If you withhold for damage, provide a detailed, itemized list showing exactly what was deducted and why.
Tip: In a dispute, Oregon and California courts generally favor the tenant unless the landlord’s documentation is strong and clear.
Caution: If you deduct for “damage” that a judge considers ordinary wear, you may owe triple damages and attorney fees.[3]

Sources

  1. U.S. HUD: Wear and Tear Examples
  2. ORS 90.300
  3. CA Dept. of Consumer Affairs

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What is “Ordinary Wear and Tear?” Landlord Guide with Real-World Examples — Chez-Moi Blog